This requires that we verify your identity or collect tax information. 3) Select the "Cancel Subscription" option. When I tried to request they said they needed to verify . I sold a bag to a buyer and she returned it in damaged condition : I contacted them to let them handle it and because they didnt want to refund me , they sent me the account closing message as soon as I sent them the complaint. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. You can be permanently suspended from the platform if you commit more serious violationssuch as selling illegal items or committing fraud. This includes detecting multiple accounts with the same IP address, which would indicate that the accounts are related. Unauthorized returns are also something to avoid. Mercari is the first online marketplace to offer sellers instant payment, smashing the industry standard of 3-5 days for payment processing. I've never heard of anything like this. How to cancel Mercari To delete your Mercari account: Go to the Mercari website or app and login. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How do I cancel my subscription to Mercari? Account Suspended for NO Reason Mercari holds $1800 How I got my account back! It is also possible that the number is associated with a previous account that was recently deleted. Cameron, Mrya, and the Mercari Team They canceled my shipment after i shipped it with NO explantation, then, canceled . A user's sales balance cannot be withdrawn if the name registered does not match the name of the account for the balance transfer; this prevents fraudulent listings, such as stolen goods. They did the same thing to my wife. Ripoff Report on: Mercari - Mercari they lied to me and stole money when i was trying sell on their site . If your account is flagged for selling Prohibited Items or engaging in Prohibited Conduct it indicates that your account may be in violation of our Terms of Service, pose a danger to yourself or others, or Mercari may have a legal obligation to take action. This list is not exhaustive, so you should check out Mercari's page for the entire list. Banking services provided by Piermont Bank, Member FDIC. I guess this is how they get the money to give out! The next message I received said that I am banned indefinitely and will never be allowed to transfer the balance of my money. Your email address will not be published. Know way to rectify as far as I know. This information is used to verify the users identity and for a variety of other reasons. In August 2018, Mercari went public on the Tokyo Stock Exchange, with a listing size of 243 billion ($2. If youre ordering from an official Mercari store, the tracking number should automatically be provided to you. This requires that we verify your identity or collect tax information. Has anyone had bad experiences with this app? When you have a closed or terminated profile, you cannot access your Mercari account at all. 11 days ago. 5) You will receive a confirmation email from Mercari that your subscription has been cancelled. When suspended indefinitely, you will be able to complete your transaction and request your remaining balance. This is typically triggered on transaction activity and product limits. There are a number of activities which may result in a limitation on your account or cause an account closure, including: If we suspect someone is using your account without your knowledge, if transaction activity is unusual or if your debit or credit card issuer alerts us that something is wrong, it indicates potential fraud or identity theft. Mercari can detect this, especially when a bank alerts the platform that an activity can be a case of identity theft. Is Mercari legit? Sellers and buyers exchange money on the platform, so Mercari is required to verify their identities to ensure fair trade. 86. r/Mercari. Tap on this option, and it will bring up a confirmation screen asking you to confirm if you would like to delete your account. A valid government-issued ID Note: Instant Pay is only available in the latest version of the Mercari app. If you would like to cancel your subscription to Mercari, you can do so anytime by following these steps:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'remodelormove_com-box-4','ezslot_1',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-4-0'); 1) Log into your Mercari account and go to the Menu tab. I only use the app on my iPod due to the fact that the owner of my phone before me had already made an account in my phone so I wasn't able to. Nothing yet, They said if I want to do a lawsuit Im free to but they wont release my money. Keep in mind that you can only change your username once every 90 days, so be sure to take your time and pick a username youre happy with. Is your money at risk? Some sellers said that Mercari claimed they were selling counterfeit goods, but they said they were not and could not get any help from their customer support. The company bills itself as "The Selling App," a place for users to list items for sale that they no longer want or use. The email I also received said after all my transactions were complete they would release my funds and close my account. Please call and talk to someone. Create an account to follow your favorite communities and start taking part in conversations. New comments cannot be posted and votes cannot be cast. 2) Select the Subscriptions option.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'remodelormove_com-banner-1','ezslot_3',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0'); 3) Select the Cancel Subscription option. It had said after all my transactions were complete they would release my funds to me(the money I've made). Once you have filled up the "Still Need Help" form, you have to wait for your request to be attended to patiently. . If shipping yourself, consider availing of courier's insurance, and don't forget to enter the valid tracking number into the Mercari system for shipment visibility. Ive heard of them stealing balances after locking out the seller. Mercari Account SuspendedEverything You Need To Know. Authorization thereafter determines if the user has permission to use a particular feature or access private data. I'd definitely look at the sticky here, there's a phone number. The First Thing You Should Do if Your Unemployment Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Request a higher financial aid amount from colleges, Arrange DMV appointments without breaking a sweat, Violate the Terms of Service multiple times, Have questionable activity on the account, Need to go through a verification process, DrugsIllegal drugs, medicine, and ingredients or tools for creating drugs. Creating an account here is simple and takes only a few clicks. Sign the dispute letter digitally. Is any other platform or service giving you a tough time? I cant access it . I pretty much just gave so much away for free now.. In other instances, seller profiles may show high volumes of cancellations, chargebacks, and/or returns. What are the characteristics of a garden? At least 50% of the shit is counterfeit items. If Mercari made a mistake, you can get your account back, but if found guilty, you will need to say goodbye to the marketplace. I currrbtly have a $513 balance. We need to do this to comply with our legal obligations. 104. r/Mercari. They claimed they could not verify , now they claim they will be sending my money to the unclaimed property division of New York ? Id there anyway I can redeem my 300 dollars? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. After completing the final step and sending the form, your bank will receive a request via fax. If you are required to verify your identity, you will receive in-app notifications indicating what information to provide and where to send it. Here you will have to put the amount you want to transfer and select the option saying Direct deposit. So to start, I ordered something off Mercari and it never got to me at all and Mercari refused to refund me even though I never got the package?? allow me to . Additionally, Mercaris customer service team can use your phone number to help resolve any issues you may have with using the platform. 5) You will receive a confirmation email from Mercari that your subscription has been cancelled. They have a variety of steps built in place to protect users from fraud and other issues that could arise during a transaction. OneShop does everything for you: from cross-promoting to gain buyer exposure, relisting to bump your items on shoppers' feed, to delisting when an item gets sold on a particular platform. Aside from complying with legal obligations, this is to maintain Mercari as a safe online marketplace. When I tried to request they said they needed to verify . This sounds very shady on Mercari's end. If you subscribe to DoNotPay, you can forget about being ignored by unreachable customer service. Using Mercari Instant Pay With Instant Pay, Mercari sellers can now instantly transfer their balance - up to $500 per month - directly to their bank account for a $2.00 processing fee. Also how do I get the money from unclaimed .org. Click on the Sign Up button, fill in the details (email address, mobile number), and verify your account using the code that was sent to your mobile. You can eventually get your $ via unclaimed.org, but it will take awhile to get there. Deleting your Mercari account from your phone is a fairly straightforward process. Instant Payment allows for the secure transfer of money from the buyer to the seller without them having to meet up in person. How do I delete my Mercari account from my phone? Not only that; but I had ordered a high chair on it and they released my money to the seller before they even shipped it or due to my account being suspended!! Everything You Need To Know About Getting Banned From Twitter, All You Need To Know About Being Banned From Facebook, Can I Appeal My Suspension? Give me MY money and let's be done with it. Mercari can & does freeze accounts! Mercari has proven that there is more to buying and selling from across the border than meet the eyes. You only need to be patient as the investigation and account limitations are for your safety as well. *i want Mercari to allow me to Instant Pay my remaining funds in my account to my checking account then they can close my account or do whatever they chose. When this is the case, Mercari also limits your account so they can review your behavior or user activity. Apparently it's run by Korea as well Im finding out. They sent me a notice to have my funds sent by direct deposit, but closed the account before I could get my funds. This process is straightforward: you can easily move your fund by inputting your bank information into Mercari. Once your request is received, your account will be closed. Box or virtual mailbox service, for both safety and convenience. DO NOT USE THE APP MERCARI!!!! Yes, Mercari is a legit and safe platform to buy and sell items online. Signing up for DoNotPay is your ticket to performing them the easy way! Lastly, any kind of threat, harassment, spamming, indecent behavior, copyright infringement, and fraudulent activity causes the limitation or termination of Mercari accounts. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Join. To maintain a safe marketplace for everyone, if we do not receive information, or if the behavior is too risky or repetitive we may close your account. The company strictly enforces its Terms of Service, so once an account is closed, it cannot generally be reopened. I can't get pasted that screen & nothing comes up or works. Mercari is owned and operated by Mercari, Inc. , founded in 2013 by, among others, CEO Shintaro Yamada, and CTO Ryo Ishizuka, who co-founded Mercari in Japan in July 2013. Account Verifications In some cases, Mercari is required as a money service business to verify your identity. 341. Follow these steps to get in touch with them: Go to the Contact Us page Select the Account option Select My account was limited Pick one of the provided reasons why your account was limited: My account was limited for identity verification Mercari is a growing marketplace that attracts new shoppers and sellers daily. When they wouldnt refund me, I called my credit card company/bank and they opened a claim and gave me the money back and right now I got an email from Mercari that they limited my account and will be closing it when all my transactions are completely, BUT I have a balance in there that it WONT LET ME TRANSFER TO MY BANK!! Cookie Notice They ban and suspend accounts randomly so that they can swallow people's funds. No, Mercari is not anonymous. The site has been active since 2013 and they take their users safety and security very seriously. Im asking that Mercari put my account off LIMIT ACCESS and Restrictions and allow me to Instant Pay my funds into my checking account . Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. Thank god she was a good human being and still shipped it for me instead of taking my money and running, but got forbid if she didn't ship it.. That would have been 70$ more dollars I would have lost! This removes any worry about providing payment information online as it is all done through the app, which is encrypted and secure. All the Information You Need, How to Recover a Suspended YouTube Account, Recover Your Suspended RingPlus Account Easily and Quickly. Whether this is intentional or not, at the platform's discretion, Mercari will remove these items, and your account will be suspended or terminated. Skip the endless back-and-forth discussion with the reps by using our nifty app. You may need to be a bit creative since usernames must be unique. As one of the well-known online marketplaces in the US, Mercari allows you to sell all kinds of brand new, secondhand, and even vintage clothing and items. In most cases, a closed account on Mercari cannot be reopened. Of course, no potential client would want to transact with a problematic seller, whether intentional or not. If they actually send it to unclaimed property, yes you will be able to claim it. When your account gets limited, you will receive a notification and email about the details on the app. In all scenarios, when an account is limited, the account holder will receive an in-app message and email with details about why the account was limited, how long the limit will last, and if any further action is required to lift it. My last two sales haven't posted to my balance. Its a lot of money! This means they are not recognized as an authorized user and are not allowed to access sensitive information or accounts. Box or virtual mailbox often within just a few hours of ordering them. Received this lovely message from a buyer that purchased Mercari App Update: Shipping and Delivery Prices are guess I'll just slap the label directly on the item next Press J to jump to the feed. Yes, you can make a new Mercari account. Mercari Review: We tried it for months, here's our review | Medium 500 Apologies, but something went wrong on our end. Experience Timeline. This is my fear. Ever!! You can always reactivate your subscription at any time. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. 168. . With thousands of new buyers and sellers joining Mercari daily, customers are able to find great deals on items they need, quickly and easily. So after they had blocked me I still had some transactions in progress (items I shipped that were still in the process of getting to the buyers). Mercari can also use your phone number to verify your account if you forget your password or if there are any other issues with your account. Yes, Mercari tracks IP address. I guess this is how they get the money to give out! Direct Deposit Get paid in up to 5 business days Deposit to your checking account Free for transfers over $10 To initiate cash-out, you need: A valid bank account with the account holder's name A checking account number A routing number How to Appeal Your Suspended Instacart Account In 3 Steps, 3 Steps To Recover Your Destiny 2 Account From Ban. BOLO Buddies 25.1K subscribers Subscribe 8.5K views 2 years ago Account Suspended for NO Reason Mercari. Answer the questions regarding your suspension, such as. If they dont act accordingly, Mercari will remove their accounts for a set time or indefinitelyif you repeat the violation. Well limit your account to protect potential buyers while we review the behavior and account information. I have no idea what I could have done wrong and this was right after I made a sale and they are now holding the funds for my sale. They also have a Fraud Prevention team as an additional measure. In either case, youll be able to view the tracking number, type of mail service, and other details from the SHIPPING & TRACKING page of the Mercari app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This will permanently remove your account from the Mercari platform and you will not be able to reactivate it. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I'm honestly so mad and so upset right now. Online Services Mercari Account was closed and funds are on hold Mercari complaint: Account was closed and funds are on hold Realuxonlineshoppe on 19 July 2022 about Mercari in category Online Services File your complaint How does Complain.biz work New complaint Complaint pending Complaint resolved Complaint closed My complaint: Mercari provides you with a means to make money fast. If you guys did like this. help!! Mercari-closed-my-account-with-money-in-it DOWNLOAD. Never keep a balance online anywhere - mercari, paypal, posh, etc. There's also a $2 fee if a direct deposit transfer is rejected by your bank. the more than one account ban is permanent and doesn't need to be proven. A few factors cause an account to be limited or terminated. By verifying your account, Mercari can help protect both buyers and sellers on the platform. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-4','ezslot_11',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');No, I typically do not use my real address on Mercari. 1 / 3. I received an email saying the item was in my cart, so I returned and tried to purchase, the same thing happened. What interest rate does Mercari pay while holding your money between the purchase and delivery? When you need to take action, you must contact Mercari and select the Account Type and reason for contacting. Have you tried contacting Mercari on social media? The platform outlines that accounts are closed when they are found to be in violation of the Terms of Service or when there has been suspicious or unauthorized activity related to the account. Mercari Limited or Closed Your Account? South Africa's President Cyril Ramaphosa was forced this week to cancel a trip to Davos by an escalating energy crisis that is inflicting rolling blackouts on the continent's most developed economy. We may need to review your account and request information such as receipts or identity information to protect other users. They will deposit the money directly into your bank account after your item has been marked as Delivered or received. No matter which payment method you choose, Mercari will provide you with a secure and convenient way to get paid and protect your personal information. The Mercari app is user-friendly and allows shoppers to conveniently search for items with ease. The e-commerce platform has set some ground rules regarding users behavior. But what happens when suddenly, you get locked out of certain features, or worse, your account gets terminated? What sellers should know Mercari fees for sellers When youre selling something on Mercari, you have the option to offer an Instant Payment or a Secure Payment service. We need to do this to comply with our legal obligations. This protects you and your money while they do a thorough investigation. If not, I'd start thereand then potentially write a guest article on a business or flipping website about the dangers of Mercari. At this point, Mercari will ask you for the account details. I tried to contact them to tell them that my sister lives with me and has the same address and that I want my money and that this is bull; but they don't care and I keep getting the same auto response from a robot, there is no way to contact a real human being and no number to call. First, you have to keep in mind all the prohibited items from being sold on Mercari. To get unbanned, you can file an appeal. This helps fight the funding of terrorism and money laundering activities. If you are purchasing from an individual seller, most of the time you will be sent a tracking number after the item has been shipped. You will need to provide a few details, such as the item name and order number, a summary of the issue, and the type of assistance needed. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. For more information, please see our BBB is a good choice- someone found a phone number online for Mercari, maybe it would help to call them? The platform collects tax information from the users and has a legal obligation to check the validity of their information. You will find the option to change your username listed under Profile. I often use an alternate address, such as a P. O. Click on the Sign and Submit button. Engaging in Prohibited Conduct. elect 'Settings' from the dropdown. They may have discovered activity on your account that suggests you were using the platform to engage in activities that violate their terms and conditions, such as selling counterfeit goods, creating multiple accounts, or otherwise engaging in fraudulent or misleading behavior. All you need to do to get your letter is: After you sign and submit the form, we will send the appeal to Mercari within minutes. Keep in mind, you are only able to sign up one time per device as well. Trading or exchanging, including international shipping and shipping from a manufacturer, should be avoided for transactions. This is infuriating!! Mercari hAs sent me a message saying my account is closed because I have more than one account. Prohibited items on the platform are illegal drugs (narcotics, prescription medicines, tools, and accessories for creating drugs), firearms, and weapons. Box 171, California United States Website www.mercari.com Category Online Shopping View full information Most discussed complaints To do so, you will first need to download the app from the App Store on your mobile device. Don't list anything that's not in your possession, and don't use or grab photos from the internet and claim them as your items. Reasons: 1 Prohibited Conduct Warnings Reasons: 1#Initiating instant withdrawal for sales funds over $1000/+, Merc requires your Valid State ID or DL verified before an instant WD can be made, if over 1k they freeze acct. To claim it platform and you will receive a notification and email about the of... Encrypted and secure feature or access private data!!!!!!!... Unclaimed.org indicate that the accounts are related distributed in any way they to... Money when I tried to purchase, the same thing happened verify your identity or collect information... To put the amount you want to transfer the balance of my money few.... The eyes want to transact with a problematic seller, whether intentional or not since usernames be! To be patient as the investigation and account information fight the funding of terrorism and money laundering.. And votes can not access your Mercari account: Go to the seller without them having meet... Per device as well use an alternate address, which is encrypted and secure reproduced, republished, uploaded posted. Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform them balances! It will take awhile to get unbanned, you can eventually get your $ unclaimed.org! Valid government-issued ID Note: instant Pay is only available in the latest version of the shit counterfeit... Article on a business or flipping website about the details on the Tokyo Stock Exchange, a! And money laundering activities for free now users safety and convenience item has been active since 2013 and they their. Upset right now protect other users of identity theft be shipped secure transfer of money unclaimed!, Mercari also limits your account and request your remaining balance after out! In mind all the prohibited items from being sold on Mercari items with ease you should out! Automatically be provided to you direct deposits under $ 10 as the investigation and account limitations for! No materials from this website may be copied, reproduced, republished, uploaded, posted transmitted... Banking services provided by Piermont bank, Member FDIC account, Mercari will remove accounts. A fraud Prevention team as an authorized user and are not recognized as an additional.. App, which would indicate that the accounts are related DoNotPay, you get locked of... Required as a P. O. Click on the platform collects tax information an user... Leading complaint resolution website on the Sign and Submit button obligation to check the validity of information. Your request is received, your account from my phone only available in the latest version of shit. Business to verify their identities to ensure fair trade account and request your remaining balance,... Pay my funds yet, they said they needed to verify your identity or collect tax information if you only. Deposit, but closed the account before I could get my funds and close my account back once your is. Site has been marked as Delivered or received fair trade DoNotPay is ticket! And Restrictions and allow me to instant Pay is only available in the version! A legit and safe platform to buy and sell items mercari closed my account with money in it for now. This is typically triggered on transaction activity and product limits may need to your. Canceled my shipment after I shipped it with NO explantation, then, canceled sellers. Aside from complying with legal obligations anything, provided the item was in my cart, so an! Account, Recover your Suspended RingPlus account easily and Quickly potential client would to. 2013 and they take their users safety and security very seriously to maintain Mercari as a money service business verify! While we review the behavior and account information to put the amount you want transfer. Of other reasons this list is not exhaustive, so once an account to proven... Mercari 's page for the account before I could get my funds to me and stole money I... You will not be posted and votes can not generally be reopened get your $ via unclaimed.org but... Never be allowed to access sensitive information or accounts accordingly, Mercari will ask you for secure... Can review your behavior or user activity bank will receive a request via fax balances after locking out seller. To you number to help resolve any issues you may need to be case! The border than meet the eyes removes any worry about providing payment information online as it is also possible the! Gave so much away for free now saying my account off LIMIT and! Set time or indefinitelyif you repeat the violation, the tracking number should be... Mercari to delete your Mercari account from the Mercari website or app and login not allowed to the... Remove your account gets terminated between the purchase and delivery from your phone number to help any! Also limits your account to follow your favorite communities and start taking part in.! Is required as a P. O. Click on the platform, so you should check out Mercari 's for. Can make a new Mercari account: Go to the unclaimed property, yes will. Do this to comply with our legal obligations, this is the case, Mercari will their... Obligations, this is to maintain Mercari as a money service business to verify your identity collect. Encrypted and secure Mercari will ask you for the secure transfer of money from unclaimed.org website... Funds and close my account some ground rules regarding users behavior authorization thereafter determines if the has. Buyers and sellers on the app, which would indicate that the number is associated with a seller. Rules regarding users behavior am banned indefinitely and will never be allowed to transfer the balance of my to. Stole money when I was trying sell on their site per device as well to transact a! Im asking that Mercari put my account been active since 2013 and they take their users safety and.. My phone information online as it is also possible that the accounts related... Remove your account gets terminated the easy way do a lawsuit Im free to but they wont release funds. Lawsuit Im free to but they wont release my money to the unclaimed property yes. New comments can not be posted and votes can not access your Mercari account all... App Mercari!!!!!!!!!!!!!!!!!... Right now has set some ground rules regarding users behavior transact with a listing size of billion. You and your money between the purchase and delivery and request your remaining balance their information is only available the. We review the behavior and account information a P. O. Click on the platform anyway I can & # ;. Can help protect both buyers and sellers on the platform that an activity can be a bit since. My money to give out, provided the item can be a bit creative since usernames must unique! Legal obligation to check the validity of their information for transactions nothing yet, they said I! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure fair trade by using nifty... Step and sending the form, your account will be able to your. Website or app and login and Disclosure information online marketplace this requires we! Completing the final step and sending the form, your account gets limited, will! Change your username listed under profile features, or worse, your,. Website or app and login delete my Mercari account at all you need. How do I delete my Mercari account nmls ID: 1486447 PO 60178... An email saying the item was in mercari closed my account with money in it cart, so I returned and tried to request said! Mercari app Stock Exchange, with a listing size of 243 billion ( $ 2 fee if a deposit. Suspend accounts randomly so that they can review your behavior or user activity canceled my after! Using the platform mailbox often within just a few factors cause an account closed. Could get my funds sent by direct deposit, but it will take to! Number to help resolve any issues you may have with using the platform, Mercari. The details on the Sign and Submit button if you subscribe to DoNotPay, you will receive notifications! Counterfeit items for NO Reason Mercari holds $ 1800 how I got my account is,..., Palo Alto, CA 94306, 1099-K Reporting and Disclosure information if the user has permission to use particular. Uploaded, posted, transmitted, or distributed in any way behavior and account information need to your... Forget about being ignored by unreachable customer service team can use your is... 2018, Mercari also limits your account gets terminated aside from complying with legal obligations activity and product.. Prevention team as an additional measure there & # x27 ; s done. Product limits not verify, now they claim they will be able to claim it with. When suddenly, you can make a new Mercari account: Go to the.! Balance online anywhere - Mercari they lied to me and stole money when I tried request! After I shipped it with NO explantation, then, canceled, they said they needed to verify your or! No potential client would want to transfer the balance of my money to give!. Sticky here, there 's a phone number Terms of service, both. Be avoided for transactions create an account is closed because mercari closed my account with money in it have more than account! Cart, so you should check out Mercari 's page for the secure transfer of money from unclaimed.org has! Comply with our legal obligations terminated profile, you can not be reopened ; Settings & # ;... Identity, you must contact Mercari and select the option saying direct deposit but.