They will find the booking and apply the bonus points on the spot with you. Jan Tue. Rewards requests placed by telephone will require the Member to provide account verification. Members will receive these Bonus Points once completing the eligible stay that achieves the Milestone Bonus. Bonus Points earned on Base Points do not count toward Elite tier qualification. You will receive your Hilton Honors number during your call with Hilton Reservations and Customer Care. *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites, and Hilton Garden Inn.*. No only nights earned in the current calendar year count toward Milestone Bonus achievement. } Hilton Honors sends requests for mileage conversion to the participating airline/rail partners at least once a month. Monthly activity statements are available via email or Members may access account information online. Members can utilize the 5th Night Free benefit on an unlimited number of stays annually. The term "hotel within the Hilton Portfolio" as used in these Terms and Conditions is defined any hotel that participates in the Hilton Honors program. ), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, Directly at a hotel in the Hilton Portfolio, or Through an IATA accredited retail travel agent professional ("Travel Agent") booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE. Accor Hotels Elite rollover nights provide a faster way to earn elite status. How do I upgrade my Hilton Honors status? Hilton Honors also reserves the right to discontinue membership for any Member who Hilton Honors believes, or if there are reasonable grounds for suspecting, in its sole discretion, has: acted in a manner inconsistent with applicable local or federal laws, regulations or ordinances; breached or violated any of these Program Terms and Conditions; engaged in any fraudulent or dishonest behavior, theft, misconduct or wrongdoing in connection with the account, including without limitation, involving Reward redemption or Certificate use, or other Member benefits; engaged in any abusive, fraudulent, disruptive, inappropriate, offensive or hostile conduct, whether it be physical, verbal or written in nature, towards any hotel within the Hilton Portfolio or their guests or employees, or towards Hilton or any of its employees or contractors, or failed to pay any bills or accounts due to Hilton or any hotel within the Hilton Portfolio. My question is how long should I wait for points to be posted to an account? These changes are applicable for all U.S. Hilton Honors American Express Credit Cards. Points will not be available for redemption before the stay has been completed and paid and the Points have been added to the Member's account. Unlike Base Points, Hilton Honors Bonus Points do not count toward tier qualification. Elite rollover nights will not count toward Elite Status Gifting and will only count toward a member achieving the next status tier. No sign up is required to activate any of the milestone bonuses. You can cancel or modify an existing reservation made online using your confirmation number and either the credit card used for confirmation or your last name. You can use any combination of Base Points and Bonus Points to get free hotel stays and other rewards. Per existing rules, nights for stays that cut across years (December into January) will apply to the status year of the check-out date. In the event Hilton Honors is held liable for any damages related to such matters, your sole and exclusive remedy will be limited to reimbursement for services or products paid by you to the entity held liable which were not provided by such entity. The exchange rates are based on the relative costs of the currency being exchanged (Points or miles) and the costs of the rewards these currencies are redeemed for (free nights or free flights). In the event of any Point or financial discrepancy, the calculations under these Terms and Conditions shall be based upon data contained in Hilton Honors records, and the data in Hilton Honors records shall take precedence over the data in any other records. Example: If you reach 30 nights in July 2022, then you will have until January 31, 2023 to elect which Member receives Gold status. Join World of Hyatt Accessing Your Account Information If you can't remember your World of Hyatt membership number, username or password, please contact us. Iberia See "Point Purchase" section for full Point Purchase Terms and Conditions. The use of a PIN was removed from Hilton Honors accounts on April 22, 2015. Yes gifting status will remain an Elite member benefit. What happened to them? Stays or Base Points are not eligible to rollover to the following calendar year. All elite tiers (Silver, Gold, and Diamond Members) are eligible to roll over elite qualifying nights. Hilton Honors Sign In page Step 3 - My Account Once in your account click on the My Account link. Check Rooms & Rates. A "night" is a night that is part of a "stay," as that term is defined herein. If you require clarification or further information, you may contact the nearest Hilton Reservations and Customer Care or send an e-mail to HiltonHonors@hilton.com. For the Stay" places the hotel front and center, elevating the role and importance of the stay at a time when lodging advertising is a sea of sameness, featuring overused . Each Hilton Honors Member is limited to sending no more than five hundred thousand (500,000) Points and receiving two million (2,000,000) Points via Points Pooling or Transfers combined per calendar year. Hilton Honors Silver Elite membership will be awarded to Members with 4 stays, 10 nights, or 25,000 Base Points earned in a calendar year. View Member Benefits and accompanying Terms & Conditions. Therefore, a call will make things advance a lot faster. Any Points purchased will constitute the first Points redeemed when the purchasing Member redeems Points for a Reward. Eligibility requirements are below -. Hilton Honors Base Points can also help you qualify for a higher tier status so the more you stay with us, the more benefits you can enjoy. After the 5th Night Free benefit is applied, eligible members will be charged 0 points for the 5th night, 10th night, 15th night, and 20th night of the stay, as applicable. Diamond Elite Members will receive the following during stays as a registered Diamond Elite Member: At Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton and DoubleTree by Hilton and Tapestry Collection by Hilton properties, Diamond Hilton Honors Members may receive upgrades to preferred rooms, based on availability at the time of arrival. Status can be gifted to a current Gold or Diamond Member. Bonus Points earned on Base Points do not count toward Elite tier qualification. In the past when this has happened (rare for me) the issue would always be fixed within 3-4 days after reporting it. # 9. The individual travel accumulated by either spouse will appear on a combined Hilton Honors Mutual Fund statement. Make sure you have your rental booking number. Points awarded will be based on local currency converted to U.S. dollars. If any provision(s) of these Official Rules are held to be invalid or unenforceable, all remaining provisions hereof will remain in full force and effect. From car rentals to credit cards and wine clubs, Hilton Honors has hundreds of partners around the world - and each one is another opportunity to earn more Hilton Honors Points. Member benefits and Rewards are offered in good faith, however may not be available if prohibited by law or regulation in Member's country of residence. Points awarded for stays at hotels within the Hilton Portfolio outside the U.S. will be based on local currency converted to U.S. dollars. MCLEAN, Va. - Hilton is shaking up hotel marketing and advertising with the announcement of its first global brand platform that identifies what has been missing from hotel marketing - the hotel stay. If a person other than the individual named on the Reward documentation attempts to redeem the Reward, the Reward will be deemed void and accommodations and/or transportation will be denied. No, members with gifted Diamond status are not automatically eligible to gift status. 5th Night Free is a benefit for our Silver, Gold and Diamond Elite Hilton Honors Members. Once a status has been gifted to another member, no change can be made during the same year to remove or change that status. Outside the U.S. and Canada, call the Hilton Reservations and Customer Care office nearest you. Guests staying at Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering. Members who qualify to gift status the following year can gift to the same member. The brands that offer this in the United States include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn. Can I get a status match from another loyalty program? The money spent on the room rate portion of Points & Money Rewards will be considered an eligible folio charge for which Points will be issued. Would you like this to make your default language? The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn. You can redeem Hilton Honors Points online, on the Hilton Honors App, or by calling +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or by contacting your local Hilton Reservations and Customer Care center. double night credit) are also eligible and will be added to the total amount of rollover nights in excess of the number of nights required to gain elite tier status. Members can track their progress toward hitting these Milestone Bonuses with the Hilton Honors app. Could you please tell me why the stay doesnt show in my account. To request credit for missing rooms, please call +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or contact your local Hilton Reservations and Customer Care center. Hilton Honors Members can transfer Hilton Honors Points to another Hilton Honors Member through Points Pooling or 1-to-1 transfer in increments of 1,000 Points and up to 500,000 Points. Every bonus offer has specific requirements that must be met before Hilton Honors Bonus Points can be awarded. When redeeming Hilton Honors Points for a Reward Stay, Members must either book a Reward Stay online or call 1-800-4HONORS (1-800-446-6677) from the U.S. or Canada for reservations and advise the reservationist at that time that they will be using Hilton Honors Points. Sign in to your Marriott Bonvoy account to check your points balance, book your next hotel stay and more. There are many ways to earn Hilton Honors Bonus Points at our hotels and with our partners around the world. Begin your search for participating hotels and corresponding reward categories now, or view instructions on how to redeem Points for a hotel reward. All Elite status Members set to downgrade Elite status in 2022 will keep their current status through March 31, 2023. For all Hilton Honors Mutual Fund accounts combined between January 1, 1990 and March 31, 2004, only one Hilton Honors enrollment or activation bonus will be permitted in the joint account. Once issued, the Reward is not transferable and may be used only by the individual named on the Reward. IHG This means you can book reward stays faster without waiting to accumulate more Points. Please make sure you are logged into your Hilton Honors account to automatically receive the benefit on qualifying stays. After you complete an eligible stay at a hotel or resort within the Hilton Portfolio, you earn 10 Hilton Honors Base Points for every US dollar spent on your room rate and other eligible room charges, including telephone calls and room service. The Hilton Honors Reward Exchange is a benefit of the Hilton Honors Program, and is subject to all Hilton Honors Program Terms and Conditions. As of 1 April 2004, multiple members may not share an account. REQUEST MISSING RENTAL CREDITS Fill out the form below to request missing rental points or airline miles. You can change your country and language settings in the future by using the selector at the top of the page. Home Your account Hilton Honors Reservations Hotel information Hilton Honors Points Check-in / Check-out Yes, if members qualify to gift status the following year then they can give it to the same member each year. Diamond Elite Members will receive the following during stays as a registered Diamond Elite Member: Diamond status extension - Eligible Diamond members will have a one-time opportunity to extend their Diamond tier status if they will not requalify via stays/nights/Base Points. Pre-Registration and Expedited Check-In: Available to all Members for whom Hilton Honors has room preference information and a valid credit card number on file. Invitations to join a Points Pool is not considered transactional. For purposes of counting stays and nights for Elite tier qualification (as explained below) elite status gifting (as explained below) and milestone bonuses (as explained below), Reward Stays will count towards the number of overall stays and nights. There is no limit to the number of Base Points that Members may earn during a stay; however, Hilton Honors may review and adjust the amount of Base Points earned on any stay in order to ensure accuracy and compliance with these Terms and Conditions. Silver Elite Members will receive: Hilton Honors Gold Elite membership will be awarded to Members with 20 stays, 40 nights or 75,000 Base Points earned during any calendar year. One number (0-9) or one special character, Hilton Honors Program Terms and Conditions, Hilton Honors Discount Terms & Conditions. Does not apply when stay is booked as part of a Reward Stay offer, package, or promotion offered by Hilton or any of its partners. Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money. 684369732 This is my Hilton Honors numbers. The instructions can be found in the dedicated email that each member receives who completes 40 nights and 70 nights. Member benefits are not transferable to any other individual. The Event Planner Bonus Point recipient must be a Member of Hilton Honors to receive Points in connection with the event. To qualify for a Reward (a "Reward"), the Member must have sufficient Points in his or her account to redeem the Reward, with the following exception: at the time of redemption, a Member may purchase Hilton Honors Bonus Points to reach the required level for redemption (up to 80,000 per calendar year). A member can only earn one gift of Gold and one gift of Diamond within one calendar year. To redeem, call 1-800-446-6677 and mention the code provided by Hilton Honors. Our approach aligns with industry best practices and is recommended by the FTC. Dining room or other charges not billed to a Member's room during a stay are not eligible for credit. Either spouse acting alone may use any and all accumulated Points to request any Reward(s) for which the Hilton Honors Mutual Fund has sufficient Points. A number of services and benefits ('Amenities') are available to Members of Hilton Honors. All Rewards must be redeemed in strict accordance with the procedures specified on the Reward Confirmation document. Members may book a Reward Stay for standard or premium room types using nearly any combination of Points and money, in increments of 1,000 Points and starting at 5,000 Points. The term "eligible folio charges" is defined below. Complimentary in-room and lobby Standard Internet access during stays at Waldorf Astoria Hotels and Resorts, LXR Hotels & Resorts, Conrad Hotels and Resorts, Canopy by Hilton, Signia by Hilton, Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton , Hilton Garden Inn and Hilton Grand Vacations. Save my name, email, and website in this browser for the next time I comment. Not free at properties with resort charges. The Points purchased under the Point Purchase Program are non-refundable. Here are the step-by-step actions you can take in order to claim your missing Hilton Honors points. Need Help? At hotels with resort fees, members on reward stays booked using all Points, or using a Promotional free night reward (e.g., issued by credit card partners, etc.) The individual that signs the contract does not need to be the individual that receives the Event Planner Bonus Points. By using or Expedited Check-In, the Member consents to the reservation of such credit by the hotel as part of the agreed-upon cost of service. Last edited by Guy Betsy; Nov 15, 18 at 2 . Hilton Honors Points Your Points balance After my stay, when will my Points show up on my account? If any portion of Points is used for the Member's stay, the entire stay is considered a Reward Stay. To gift status, the members has to share the Gold or Diamond claim code with a friend and family member. Any improper usage of Hilton Honors Points shall be grounds for immediate confiscation and forfeit of such Points, and may be grounds for the forfeiture of all Points in the Member's account and the Member's ejection from the Hilton Honors Program, all as determined within Hilton Honors sole discretion. Let me know when it posts. You can earn Hilton Honors Base Points when you stay at our hotels and resorts (see questions #5 above). 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