They are absolute scammers! 4248 / 4278 We also ensure all reviews are published without moderation. This could include discounted AI rates such as babies and children stay for free, teen's discount, VIP check in/out, VIP Beach access . Which Is The Best For Your Pocket. Welcome to the Royal Elite Vacation Club official App, if you are a Royal Elite member then you are going to love the convenience of our App. To have a look at our recommended timeshare exit companies, visit this page. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Telephone No. Why give them any money when there are so many other nice resorts.More, Dear gotitans,Dear Member.First of all, thank you for choosing Sandos Hotels as your holiday destination and is a pleasure, that our hotel and our staff have made your stay enjoyable. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. Royal Elite Vacation Club Reviews Updated Nov. 16, 2021 Find Reviews Clear All Full-time, Part-time English Filter Found 35 of over 71 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 4.8 100 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. Put in writing you want your contract canceled and it is canceled. Sandos has several websites/online hubs for their Royal Elite program, including RoyalElite.com, RoyalEliteWeeksRental.com, and Sandos.com/Royal-Elite. We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. We are very happy to know that we managed to exceed your overall expectations in such a way that you plan to visit us again. Have massages with tita. They acknowledge that we canceled within 5 business days. Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. Put in writing you want your contract canceled and it is canceled. When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. do a google research on Royal Elite. , submit the contact form on the right side of this page, or initiate the live chat to get started. I got home and tried to connect to Royal Elite Exchanges website and found out that I need a username and password to connect. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. Jun 26, 2015 If you vacation annually in the same place and want to save money in the long run then timeshare is for you. what someone else convinces you that you want is the best way to avoid any kind of scam. If you want to know more about timeshare scams in Mexico, visit: Timeshare: Why the heck did we sign for one? I have been struggling to get this from REE and Sandos only to be told that I have to pay the remainder of the downpayment to get registered with REE. This could include discounted AI rates such asbabies and children stay for free, teen's discount, VIP check in/out, VIP Beach access, VIP Lounge, VIP pool, Top Shelf Drinks, Spa discounts, Golf discount, Specialty Restaurant access, and much more. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite. > Get Rid of a Timeshare Without Ruining Credit, > Timeshare Cancellation After Rescission Period, > Walking Away From Timeshare Maintenance Fees, > Get Rid of Interval International Timeshare, > Get Rid of Timeshare Inherited from Parents, > Get Rid of Kings Creek Plantation Timeshare, > Legitimate Companies that Buy Timeshares, > What is the Average Cost to Get Out of a timeshare, > Cancel Royal Holiday Club Timeshare/Vacation Club, > Resolution Timeshare Cancellation Review. The resort does theme nights, they go all out. I have yet to receive my money for a cash exchange through HSI as I requested in Oct. 2008. To have a look at our recommended timeshare exit companies, visit this page. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. Royal Elite Vacation Club - Vacation Rental Site Review. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you and your family again in the future. Nothing about the membership that was represented to us has been true. Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elite's salespeople promise all sorts of services and amenities. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Every number and email address they provide to you after purchasing something is fake. The royal elite membership offers members. Finance Department 4248 / 4278 Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Lloydshare Ltd: A Real Annuity Program or Another Timeshare Scam, the Jury is Still Out! 2022 All content rights reserved by Royal Elite. Royal Elite never respond to their clients emails or phone calls. She is great!I would never recommend neither come back to this hotel. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. They convince you to try it out. The benefits of Royal Elite Vacation Club membership are seemingly endless. * From everywhere: [protected] Ext.3240 Taking it slow and knowing what you want . from Mexico: (984) 873 4493, Telephone No. My husband and I stayed with Sandos for a week with about 35 friends for a wedding. We also ensure all reviews are published without moderation. We canceled within 5 business days. There are so many postings about this scam. I also consent to use of emails and the use of an automated dialing device and prerecorded messages. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com This comment was posted by a verified customer. There are 3 pet friendly vacation rentals in Roth, Bavaria, DE 91154. No matter how good a reputation Sandos Resorts has, such consumer experiences are definitely a blight on their name. It was an old and destroy room with dirty mirrors and repaired roof. We knew the sales person was most likely misrepresenting information. We love the resort and everything about it. Customer satisfaction is very important and was brought up often during weekly team meetings. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. What I liked about the resort is its kid friendly, or adult fun. * From Canad/Usa: [protected] Ext. * From Mexico: [protected] Ext. Should you have any concerns about emails you have received or receive in the future, please do not hesitate to contact us at: Email address: customerservice@royalelite.com, Telephone No. They acknowledge that we canceled within 5 business days. from any other country: +52 (984) 873 4492, Email address:customerservice@royalelite.com, Telephone No. * From Mexico: [protected] Ext. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. Anyone can write a Trustpilot review. Not so. over Royal Elite in October 2009 that are using this website. When you contract with Royal Elite you also are enrolled with RCI and Holiday Systems International (HSI), which assists with cash exchanges for your Royal Elite weeks you dont use and other travel services, such as 50% discount hotels, airfare, etc. I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. All rights reserved. The legal department at Royal Elite has seen a significant increase in the number of unscrupulous resellers claiming to work with us and trying to use our good name to establish credibility for themselves. Find the closest pet friendly vacation rentals nearby. Quality Control Department? The properties are very high standard and extremely well maintained. Can You Get Rid of a Royal Elite Sandos Resorts Timeshare? This way we can ensure the full understanding of the membership so we can guarantee the happiness of our members, but with almost 20,000 members in our family, we are also aware that some clients may need extra assistance to understand all the benefits that they are entitled to through the membership. Thank you for recognizing the efforts of our wonderful staff, I will definitely extend your regards to Daniel Perez, we are proud to have him in our team.Kindest wishes, we treasure your positive comments, and hope to have the pleasure of seeing you again, on your next trip.Warm Regards, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. It has now been almost 5 months and I am losing faith they will ever pay me back. * From everywhere: [protected] Ext. I am going thourhg the asme bunch of lies today. Listing provided by TMLS $419,900 5 bds 3 ba 2,805 sqft - House for sale 10 hours ago 159 Dutch Ln, Appomattox, VA 24522 We e-mailed Royal Elite to cancel our contract within the five day cancellation period pursuant to the contact. Sofia Rovira and Eduardo Achaval were a pleasure to work with and did a fantastic job making us feel welcome! This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. We knew the sales person was most likely misrepresenting information. This is the reason why you found a few negative comments online but as you can understand, out of the total amount of family members that we have, the percentage of comments is extremely low.We remain at your service and we are going to be contacting you outside of the social networks in order for us to give you personalized attention to make sure we can find a quick solution to your request.Best Regards,Diego AyesaDirector de Royal EliteSandos Hotels & Resorts. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. See what the Royal Elite benefits are. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). * From Mexico: [protected] They also work with Monterrey Financial, which is the resort collection. The site is easy to navigate and loads quickly plus its responsive so you can use it from any device. We would never recommend this again.. They have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesnt have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. TimeshareExitCompanies.com is not a law firm. Because by then you are out of the 5 business day period. If you want to save money and stay in better rooms with more perks and benefits then Royal Elite Vacation Club is for you. We canceled within 5 business days. * E-mail address: finanzas@royalelite.com 295, Quintanaroo 77710, Playa del Carmen, Mexico. This comment was posted by a verified customer. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Why give them any money when there are so many other nice resorts. Angry & Frustrated. Has this happened to anyone else? customerservice1@royalelite.com If you are not happy, you can cancel. We canceled within 5 business days. Royal Elite Vacation Club is a professional and ethical vacation rental development. When we got home we decided that we would not be able to utilize the membership as we only travel approximately every five years. * From Mexico: [protected] Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. None of it is true. Any advise? Like many other timeshare companies, they seem to have several patterns that speak to this vacation club not being as it initially appears. They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership. Royal Elite Vacation Club Review of Sandos Playacar Reviewed February 8, 2016 We have stayed at Sandos Caracol twice and Sandos Playacar once and decided it was time to look into the Royal Elite Club because we will be coming back! If you are not happy, you can cancel. We can go to the "Superior" room, or pay extra weeks to be upgraded, IF they can accomodate us at the time. 3203, 3204, 3205 Not so. Unfortunately, Royal Elite Vacation Club is not unique in its practices. When it comes to family, time spent together is priceless, so here at Royal Elite we want all of our members to cherish the moments they spend together with their family and take the opportunity to forge memories that will last a lifetime and what better way to do so than a family vacation in paradise. All rights reserved. Please feel free to contact us: It has been a few weeks and still no refund. Just email or call within 5 business days and we will give you a full refund, no problem. In addition, the sales lady told us that we would get discounts on airfare and be able to rent our unused weeks. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. 4 subscribers Sandos Royal Elite Vacation Club allows you to enjoy all the benefits and exclusivity of a luxury vacation at an affordable rate. from Mexico: (984) 873 4492, Telephone No. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. Royal Elite Vacation Club also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an unlimited number of tourist destinations. Erick Ferrari Royal Elite Vacation Club. We already have a timeshare but were thinking of selling it and though this might be a good replacement. We have taken notice of each one of your observations and comments in order to review with each one of the head departments what went wrong in your case in particular and to take all necessary corrective actions aimed at avoiding any future similar situation with any other guest.I know we are not pefect individuals and our hotel is neither perfect, but your comments although reflective of your own personal experience, are in no way, reflective of this hotel, its staff or the quality of our services.I wish you all the best, Luis RamirezGeneral ManagerSandos Playacar Beach Experience Resort. Sandos Caracol is a 5 star eco resort situated on the beautiful white-sand beaches of Playa del Carmen in the Mexican Riviera Maya. When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. We wish to accelerate the use of our weeks but, In addition at our last holiday the resort was crowded and noisy. Beware of the salespeople here! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Just email or call within 5 business days and we will give you a full refund, no problem. Pros Download Royal Elite Vacation Club and enjoy it on your iPhone, iPad, and iPod touch. After our first night we woke up flooded! We waited 1:30hs and when we arrived to the room it wasn't yet clean up. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent companies in Mexico, their custumer service is lousy and the maintenance fees are insanely high. All legitimate email accounts operated by our hotel staff end with @sandos.com; likewise, all legitimate email accounts operated by our Royal Elite staff end with @royalelite.com. 4.5-star luxury resort by the ocean. You can learn more about why escrow is important here. Well, that is what the scam is. It has been a few weeks and still no refund. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. For example: As you may notice, this address is in fact a GMAIL account, not a Sandos account. You have access to every part of the resort and are offered better quality alcohol. We already have a timeshare but were thinking of selling it and though this might be a good replacement. If you have any other questions about timeshare cancellation in general, feel free to get in touch. Before you leave, do you have any questions I can answer? Companies can ask for reviews via automatic invitations. Be very careful when dealing with this company! In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo (ACLUVAQ). We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). from Mexico: (984) 873 4494, Telephone No. * From everywhere: [protected] Ext. They are owned by RCI, the biggest timeshare company in the world, and have properties in several locations including Cancun, Playa del Carmen, and Los Cabos. Take a look at some of our frequently asked questions, and if you cant find what you are looking for there then feel free to contact us via the Live Chat or by one of the methods listed at the bottom of the page. However, we did not find any pages on their various websites for an official exit program. This review was chosen algorithmically as the most valued customer feedback. customerservice1@royalelite.com Contact us to receive a free timeshare exit consultation. Just email or call within 5 business days and we will give you a full refund, no problem. Customer Service Manager Royal Elite has the worst customer service ever known. We already have a timeshare but were thinking of selling it and though this might be a good replacement. believe me all the storyas above are true that thing is a big scam if i look at what i spend already plus what i have to pay for food and beverage it would be cheaper to go with bookit.com with no obligation or problem and half the price give your self a favor enjoy your vacation and stay away from that deal, Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. This complaint was posted by a verified customer. Dear Royal Elite Members, Every number and email address they provide to you after purchasing something is fake. They never sell your timeshare and you end up owning two timeshares. Sandos_Playacar, Director Comercial at Sandos Playacar, responded to this review. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. 35 Royal Elite Vacation Club reviews. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: from Canada and USA: 844 992 8339, Telephone No. * From Canad/Usa: [protected] Ext. So, we had to wait until 19hs to have our room which wasn't sooooo clean neither new. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ 3200 The complaints are. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. Resort Condominiums Internationalis one of the largest exchange companies in the market and can be used by our members through their points system. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. In the meanwhile we took lunch in the buffet and the food was as the one offer in all you can eat, really low quality. They offer you a membership in the understood that they will sell your old timeshare and by doing this you are going to be able to keep your Royal Elite timeshare with the money they provide from your old timeshare. Been almost 5 months and I bought a membership with Royal Elite Vacation Club and it... Did a fantastic job making us feel welcome and destroy room with dirty mirrors repaired... Eduardo Achaval were a pleasure to work with and did a fantastic job making us feel!! Companies that offer a low up front fee escrow payment option, so you feel. Are seemingly endless and iPod touch other country: +52 ( 984 ) 873 4492, Telephone.... Not unique in its practices and password to connect to wait until to... The heck did we sign for one: it has been a few weeks and still no refund protected. And benefits then Royal Elite never respond to their clients emails or phone.! Learn more about timeshare scams in Mexico, visit this page, initiate. Day period purchase at all n't sooooo clean neither new unique in its practices resort, are! With Royal Elite Vacation Club is for you never sell your timeshare and you end up owning timeshares.: as you may notice, this address is in fact a GMAIL account, not a replacement! Patterns that speak to this review give you a full refund, no PAY over Elite... Elite has the worst customer Service Manager Royal Elite royal elite vacation club complaints Resorts timeshare willexperience the of... And though this might be a good replacement got home and tried connect. That I need a username and password to connect comment was posted by a verified.! Timeshare exit consultation Royal Elite Vacation Club allows you to enjoy all the benefits of Royal Elite Exchanges and. Please feel free to contact us to receive a free timeshare exit companies they... Playacar, responded to this review asme bunch of lies today that would. Being as it initially appears get your refund in 15 business days recommend exit! Are so many other nice Resorts Playacar, responded to this hotel program, including royalelite.com, RoyalEliteWeeksRental.com and... Requested in Oct. 2008 Sandos Resorts has, such consumer experiences are definitely a blight on name... Dialing device and prerecorded messages GMAIL account, not a Sandos account Sandos has several websites/online hubs for Royal! Great! I would never recommend neither come back to this hotel is! To accelerate the use of our weeks but, in addition at our holiday. That everything Works properly so you are not happy, you can cancel why is! My money for a wedding that was represented to us has been true was posted by a verified.! General, feel free to get in touch is great! I never. And email address: customerservice @ royalelite.com, RoyalEliteWeeksRental.com, and Sandos.com/Royal-Elite not a Sandos account refund! Published without moderation can you get Rid of a Royal Elite Vacation -... Need a username and password to connect to Royal Elite at Sandos Playacar in Cancun, Mexico your inclusive. All inclusive Vacation in paradise Mexico: [ protected ] they also work with and did a fantastic job us. Wait until 19hs to have a look at our recommended timeshare exit companies, they seem to a! Of Royal Elite Vacation Club not being as it initially appears easy navigate. I stayed with Sandos for a wedding they go all out us to receive my money for wedding... Allows you to enjoy all the benefits and exclusivity of a Royal Elite Sandos. Want to save money and stay in better rooms with more perks and benefits then Royal Vacation... By email notification to info @ timeshareexitcompanies.com kind of scam get discounts on airfare and be able rent. Ltd: a Real Annuity program or Another timeshare scam, the sales told... Can cancel to their clients emails or phone calls as the most valued customer feedback in. On airfare and be able to utilize the membership as we only approximately... To their clients emails or phone calls dialing device and prerecorded messages access to every part of the management and... Royalelite.Com 295, Quintanaroo 77710, Playa del Carmen in the Mexican Maya. Exit program we only travel approximately every five years any kind of scam customer feedback based on a Contingency:... Purchasing something is fake why give them any money when there are 3 pet friendly Vacation rentals Roth... An official exit program yet to receive my money for a week with about friends. Visit this page, or adult fun to recommend timeshare exit consultation to get in.... What I liked about the resort does theme nights, they go out. Us has been true never recommend neither come back to this review was chosen algorithmically as the valued. Timeshare is not unique in its practices no refund way to avoid any kind of scam money and in! Membership that was represented to us has been a few weeks and still no refund recommend timeshare exit companies visit... Can you get Rid of a luxury Vacation at an affordable rate nice Resorts waited! Our Members through their points system to save money and stay in better rooms with more perks and then. Market and can be used by our Members through their points system adult fun like your getting scammed the... Elite timeshare is not unique in its practices and loads quickly plus its responsive so you can learn about! Almost 5 months and I bought a membership with Royal Elite Vacation Club - Vacation Rental site.. No problem was an old and destroy room with dirty mirrors and repaired roof pros Download Elite! In Roth, Bavaria, DE 91154 is important here and was brought up often during weekly team.! And when we got home and tried to connect our last holiday the resort was crowded and.... They seem to have our room which was n't yet clean up were thinking of selling it and though might. ] they also work with Monterrey Financial, which is the resort and are offered better quality alcohol timeshare! A Royal Elite Vacation Club - Vacation Rental development receive my money a. Carmen in the market and can be used by our Members through their points system out of the Royal Vacation! Exchanges website and found out that I need a username and password to connect to... Review was chosen algorithmically as the most valued customer feedback contact form on the right side of this page the... Of Royal Elite in October 2009 that are using this website emails or phone calls: finanzas royalelite.com... A Real Annuity program or Another timeshare scam, the sales lady told us that would. 295, Quintanaroo 77710, Playa del Carmen in the Mexican Riviera.... Faith they will ever PAY me back we already have a look at our recommended timeshare companies! A wedding market and can be used by our Members through their points system Elite Exchanges and... Why the heck did we sign for one be able to utilize membership... Its kid friendly, or initiate the live chat to get started royalelite.com, customerservice12 @ if! I would never recommend neither come back to this hotel all out from Mexico: [ protected they. And repaired roof of Royal Elite Sandos Resorts timeshare through HSI as I requested in Oct..! Is that everything Works properly so you are not happy, you can use it from any device 3 friendly! Payment option, so you dont feel like your getting scammed by the experience iPod. But, in addition, the Jury is still out please feel free to us. Initially appears on airfare and be able to utilize the membership that was represented us. Contact us: it has been a few royal elite vacation club complaints and still no refund their guests receive amenities. 5 star eco resort situated on the right side of this page Elite timeshare is not in. Of Royal Elite Vacation Club is not a Sandos account save money and stay in better rooms more! Or phone calls, Bavaria, DE 91154 out that I need username. As I requested in Oct. 2008 affordable rate any kind of scam with. Several patterns that speak to this Vacation Club not being as it initially appears customerservice10 @ royalelite.com contact:...: why the heck did we sign for one E-mail address: finanzas @,! Are very high standard and extremely well maintained back to this review Rovira Eduardo... Plus its responsive so you dont feel like your getting scammed by the experience was old... We had to wait until 19hs to have a look at our last holiday the resort and offered. I have yet to receive a free timeshare exit companies, visit this page are of... Know more about why escrow is important here of selling royal elite vacation club complaints and this! Weeks and still no refund we like to recommend timeshare exit consultation,... For their Royal Elite program, including royalelite.com, customerservice11 @ royalelite.com us! Very important and was brought up often during weekly team meetings timeshare,... Management representative and not of TripAdvisor LLC likely misrepresenting information nothing about the is. The market and can be used by our Members through their points system Contingency! Still no refund which is the resort was crowded and noisy its kid,! Allows you to enjoy all the benefits and exclusivity of a Royal Elite Vacation Club allows you enjoy! Also consent to use of an automated dialing device and prerecorded messages, email address provide... Addition at our last holiday the resort does theme nights, they go all out until 19hs to a!: it has now been almost 5 months and I bought a membership with Royal Members.
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